Old Navy needs to pick its own niche, perhaps in the over 30 crowd where the competition isn't as entrenched. Old Navy needs to be careful to avoid overlaps with Gap and Banana Republic which are all part of the same company. Once Old Navy hones its target, it can do a better job of determining the product mix and positioning that will appeal to its intended audience.
Despite its advertising attempts, it's questionable if Old Navy has really gotten its message out to consumers. Brand image is hard to change especially since Old Navy catered to a different market for more than a decade. Consumers simply don't change their image of retailers that easily, particularly one that was as well branded as Old Navy had been in the past. it's campaign slogan, "get your fash'on" at Old Navy" is very weak for convincing consumers that Old Navy has made a new transition worth checking out. and, the name...
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